Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

I watched an Aqua employee parked in front of my neighbors house.I simply thought they were checking the meter.

As the driver pulled away, he thought his McDonalds trash right into the inlet for rainwater - this feeds the Delaware river. I immediately called Aqua to notify them of the issue. No response. I think its disgusting that a water company allows this type of behavior.

Polluting the commodity that the treat and sell.You would think a company would be more environmentally conscience.

This reviewer shared experience about "typical poor customer service and lack of corporate responsibility" and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Aqua America. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Aqua America.

Check out the best and the worst companies in Utility category for more informed decision or compare Aqua America to other companies on our site.

Had an Experience with Aqua America?

Write a review


Terms of Service
Post Comment

Please learn to spell.


my neighbors had not paid their bill, so they sent someone out to disconnect.They disconnected MY water by mistake.

Wednesday night, I came home to find that I had no water. I called the corporate office, but since it was 6:30, they were closed and I would have to wait until morning. My bill is current and they won't restore my service until Friday!!!!! I HATE this company!!!

They so "graciously" waived the $25 reconnect fee. They should have because they are the idiots that screwed up.

My water service could not be restored today (Thursday) because they do next day scheduling, and I called about the issue first thing this morning.They should've rectified their mistake immediately.

You May Also Like

Waste Pro Usa - Unsatisfactory even when you pay extra Waste Pro Usa "It's nearly been two weeks since I requested and paid the extra $100.00 fee to have my tree branches picked up I've called numerous times and spoke with office Manger..." Read more Waste Management - Residential Waste Collection Review Waste Management "Lazy driver dropped my can in his truck didn't know I had cameras .Looked at my house and thought no one seen him and quickly got in his truck and..." Read more Aqua America Water Service Review from Rancho Cucamonga, California Aqua America "I have an issue that references to a aqua contracter busting a main pipe and it has been three months now and no one has come to fix it. When..." Read more Republic Services is it legal Extortion and Fraud or Illegal Republic Services "They took two of my payments and credited a closed account. Causing the open account to go delinquent and charged with multiple lien fee's. They promised me they would apply..." Read more Woofgang Bakery And Grooming Fleming Island - Poor Customer Service, Privacy Information Violation, Harrassment Woofgang Bakery And Grooming Fleming Island "I had purchased a harness from Woofgang Bakery on the 4th of September 2017 (few days prior to Hurricane Irma). My family and I were forced to evacuate Middleburg Florida..." Read more Yourswigs - BUYERS PLEASE, PLEASE BEWARE!!!!! Yourswigs "I looked on Yourswigs website and found the wig below that says "Sale". The wig was just what I was looking for. There website said Human Hair and the cost..." Read more Elon Ptooerties - Disgusting Dirty Place and they call them Upgraded???? Elon Ptooerties "Moved into an Elon property this month basically every time I walk in this place it just disgusts me first thing I do look for all the bugs in here..." Read more Rodan and Fields - BEST on the market! Rodan and Fields "Totally worth the investment. Use sparingly and you won't have any issues. If you're having problems, you're using too much. One swipe at night. It's so easy. My eyelashes have..." Read more