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They would not connect my water for me even though I was in the house for 2 days with no water. They are completely inflexible about actually helping you. They obviously care nothing about their customers except to get their money and then provide horrible service!!

Location: Woodhaven, Michigan

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Guest

I agree with you. It's only about the money to them.

I'm still trying to figure out if I can get my meter changed back to 5/8" after they replaced it with a 3/4". Plus, they charge different rates by meter size here in Illinois.

Rip off company!!! I've been trying to get our Attorney General to do something about this BAD company.

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reply icon Replying to comment of Guest-1667069

I too am from Illinois, they also changed my meter size. We also don't have fire hydrants and get charged a fire protection fee of almost $10 a month. I contacted the current and past states attornys office and nothing was done about this sham company.

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