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Since we moved into the area with Aqua water service, it has been an absolute nightmare. Their customer service center is filled with a bunch of fools that could care less about any issues you present to them. Their big boss who runs the place whom we spoke with also is useless and could care less except how much money he pockets from his shrewd business.

Recently we have been undergoing this "flushing" process which lasts a week long and during these times, we CANNOT use our own water for anything because it is just filled with dirt. If you collect it in a glass or bottle, it is just crap. Its brown and dirty. Aqua water itself is terrible where there is so much deposits that it leaves behind and ruins the granite counter and faucet area and if you have a bronze color fixture the damage is even greater with hard white deposits that damages the fixtures.

With this flushing, on top of the already hard and terrible water that damages the fixtures, the dirty brown water just stains and damages the sinks and toilets even further. Our area just went through trying to clean everything out which takes so long with this terribly hard water, and now we received another notification via email that they're flushing again for another week starting tomorrow.

This is unacceptable. What is this ridiculous need for repeated flushing where we're left with not being able to use our own water for week long period of time in our own home?

we pay 100's of dollars a month for this junk water and now we have to deal with this nonsense on a weekly basis????

we're owed an explanation and better service.

I urge people to check what water service they will have before moving to an area and if its Aqua water service, run as fast as you can and go somewhere else. I guarantee you that their service is garbage and so is the water that you will spending hundreds of dollars on per month.

Reason of review: Bad quality.

Monetary Loss: $1000.

Aqua America Cons: Terrible dirty water.

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Guest

Wow spot on! These people are crooks.

They should be locked up!

Aqua is terrible. We have a large group of people that are going to file a lawsuit against aqua in the Chester springs area!

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