This company should sued and be shut down like yesterday! I own a home in NC and for some reason I'm In "city" limits but Aqua services a select few areas and my house happens to be one.
Anyway, I had a bill for one month and one week and it was for $125.00! Here is the kicker, I had ZERO gallons used during that time as I only had service on while it was undergoing some touch up work to outside. They charge a Base fee of $76.68 just to have the water on. It's one thing to charge people to use a service and I can understand maybe $25 at best...this is flat out Raping people.
The water quality is complete *** as well, bad discoloration and smells awful. I have literally had people move just because Aqua and there horrible customer service.
Product or Service Mentioned: Aqua America Residential Water Supply.
Reason of review: Poor customer service.
Monetary Loss: $125.
Preferred solution: Full refund.