recently Aqua PA replaced my water meter, the service man said it was reading correctly, it was stuck.The next month I get a bill for over $1600.00 so I called them and they said the meter has been working for awhile and I had to pay that amount. I asked them how they came up with that figure she said they have ways to tell how much water I used??
I was on the auto payment and did not know the meter reading were off but the bills they did send were paid on time. normally my bill was around 50.00 per month So I guess they must think the meter was not working for the last three years because that's how long it would take for me to use that much water or they just pulled that number out of there BUTT hoping I would just pay. I haven't yet and they are threatening to shut off my water if I don't pay. I will be filing a complaint with the PA PUC and will be contacting my state rep.
and Action News consumer protection.
Aqua is a rip off. I've sense stopped my auto payments to Aqua
Product or Service Mentioned: Aqua America Residential Water Supply.
Reason of review: Pricing issue.
Monetary Loss: $1600.