Product: Aqua America Residential Water Supply Clear all filters (41 of 41 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I have noticed that the water from Aqua Ohio has started to taste funny in the last month (March 2018 though April 2018) in Green, Ohio.Has anyone else experienced this taste? I would liken the taste to decayed vegetation. In the past, I have never tasted this, but...
Read more
Product
Aqua America Residential Water Supply
#1234576
Reply to reviews
Okay I admit to getting behind on my bill.Entirely my fault I do not deny that but here’s the issue. The technician waits until after 5pm to shut my water off knowing there is no way to call in and pay until the next day. Okay one night without water we can manage. I...
Read more
1.5
Product
Aqua America Residential Water Supply
#1199616
Reply to reviews
Bills , going up, up, up, did water audit,+ 2 other tests, like I was told, asked for meter to be changed, made an app date and time waited a whole day, no show , no call, called to complain received, lies, lies, lies, from CS, Guy shows up 2 days later, looks at...
Read more
1.0
Product
Aqua America Residential Water Supply
#1176138
Reply to reviews
Water was shut off over 15 dollars I didn't know was even due as no bill warning nothing now must wait after second day no water till tomorrow yet y'all can come out real fast to shut off even phone rep said was error but still who suffers? My children. I've hated...
Read more
1.0
Product
Aqua America Residential Water Supply
#1174801
Reply to reviews
every time the temp drops below 32 degrees we have no water.You call and they send out service people that do nothing but sit and wait until the pipes thaw out. This is so frustrating! This is our only option for water utilities so we have no other choice but to be...
Read more
Product
Aqua America Residential Water Supply
#1170778
Reply to reviews
Show

Aqua America - Poor customer service,sewage smell

Water shut off due to being miss informed about payment extension. Four days with 3 kids in house with no water. Finally caught up bill and still had to wait 2 more days to get water cut on. On the phone supervisor was angry and did everything but call me a liar. Very poor customer service. I work in customer service and would never talk to customer in that manner.
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Aqua America Residential Water Supply
#1166985
Reply to reviews
recently Aqua PA replaced my water meter, the service man said it was reading correctly, it was stuck.The next month I get a bill for over $1600.00 so I called them and they said the meter has been working for awhile and I had to pay that amount.I asked them how they...
Read more
Product
Aqua America Residential Water Supply
#1143621
Reply to reviews
Our water line needed to be repaired because we had a leak.Our bill is up to over $1900. Aqua reps have made 2 payment arrangements with me. After the first one, they sent a payment arrangement via mail that said we had an amount due November 6th but we didn't receive...
Read more
Product
Aqua America Residential Water Supply
#1137904
Reply to reviews
I was recently made aware that Aqua water company is trying to contact me about changing my meter so the field agent can drive by and read the meter instead of getting out of the car.The scam blocker app on my phone flags their 1-800 number as a scam or fraud so no...
Read more
Anonymous
John clark

I Agree! I hope they are paying to these messages....i have to take a whole freaking day off to wait for your azzes to show up in the afternoon! U F B. Kiss my grits u wanna b...

1.0
Product
Aqua America Residential Water Supply
#1131717
Reply to reviews
I was off on medical leave because i have had some strokes and i got behind on my water bill so i called them to make payment arrangements and everytime they were so rude and short with me.I have never had another utility company treat me that way when i called them to...
Read more
1.0
Product
Aqua America Residential Water Supply
#1118509
Reply to reviews