Product: Aqua America Residential Water Supply Clear all filters (35 of 35 reviews match)
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recently Aqua PA replaced my water meter, the service man said it was reading correctly, it was stuck.The next month I get a bill for over $1600.00 so I called them and they said the meter has been working for awhile and I had to pay that amount.I asked them how they...
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Aqua America Residential Water Supply
#1143621
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Our water line needed to be repaired because we had a leak.Our bill is up to over $1900. Aqua reps have made 2 payment arrangements with me. After the first one, they sent a payment arrangement via mail that said we had an amount due November 6th but we didn't receive...
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Aqua America Residential Water Supply
#1137904
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I was recently made aware that Aqua water company is trying to contact me about changing my meter so the field agent can drive by and read the meter instead of getting out of the car.The scam blocker app on my phone flags their 1-800 number as a scam or fraud so no...
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Anonymous
John clark

I Agree! I hope they are paying to these messages....i have to take a whole freaking day off to wait for your azzes to show up in the afternoon! U F B. Kiss my grits u wanna b...

1.0
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Aqua America Residential Water Supply
#1131717
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Aqua America - Poor customer service,sewage smell

#1166985
1.0
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Water shut off due to being miss informed about payment extension. Four days with 3 kids in house with no water. Finally caught up bill and still had to wait 2 more days to get water cut on. On the phone supervisor was angry and did everything but call me a liar. Very poor customer service. I work in customer service and would never talk to customer in that manner.
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Aqua America - Bad for bussins

#1101170
They are giving me a hard time turning my water on in i have lil kids in im a new teant
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Aqua America - Hate it

#1082927
I called to see if i had a schedule shut of date they told me no i paid my bill they cut my water off for $124 which there was a $25 re connection fee which made it $156 you guys are the worst company ever smh
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Aqua America - Horrible customer service

#1081736
1.0
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Paper worked lost we have went with out water 4 days with 5 children in the home. We faxed what was asked waited 48 hrs for them to say they never received it. We resent comformation of fax from Thu July 27 11am it is Now Mon still No paper work so we resent everything for them to say we have to wait 24 hr to process
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Value for money
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I was off on medical leave because i have had some strokes and i got behind on my water bill so i called them to make payment arrangements and everytime they were so rude and short with me.I have never had another utility company treat me that way when i called them to...
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1.0
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Aqua America Residential Water Supply
#1118509
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I was forced to become a customer 11 1/2 years ago when i purchased my home in a small section of Columbus Ohio called truro township.I am currently putting my house on the market solely to stop giving my money to aqua. My Bill started at $140 a month (which was high...
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1.0
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Aqua America Residential Water Supply
#1118040
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Aqua Pennsylvania they are worst company , they'll give you bill that am sure is not right.I make a plan payment arrangement with one of their employee to lower my bill, instead my bill is just going up. They are not helpful at all. I tried to explain to the lady i...
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Aqua America Residential Water Supply
#1114524
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The water from our tap smells like straight bleach.So much so, that simply running a warm bath causes fumes/chlorine vapors to the extent that we have to open a window because our eyes burn. Chlorine levels tested at 5.0+ That is not even a safe level to SWIM IN much...
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1.1
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Aqua America Residential Water Supply
#1104405
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This place should be shut down!Nothing good has been with this place... My water is cloudy and we didn't have clean water to drink for 4 years of living at this place! They will not help any kind of way! And I call to terminate my water bill and they didnt shut it off...
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1.2
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Aqua America Residential Water Supply
I didn't like
  • Customer service
#1102856
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I am a General Manager of a dealership.Aqua shut my water off over 157.28. They said I have not made a payment since April and my bill was only 65.00 a month I have three dogs one cat two tennage daughters and my young son. That would be impossible. I told them my...
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Anonymous
Anonymous

Well you should probably budget your money better. Having a bill as high as 157.00 for a small house is a little ridiculous.

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Aqua America Residential Water Supply
#1101053
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Never had a good experience with these jokers.They bought our local well system and then proceeded to jack up the prices so that water is more expensive than electricity or any other utility. But worse is the fact that the system goes down on a regular basis (11 times...
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Anonymous
Anonymous

I was forced to become a customer 11 1/2 years ago when i purchased my home in a small section of Columbus Ohio called truro township.I am currently putting my house on the ma...

1.0
Product
Aqua America Residential Water Supply
#1093504
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