Manufacturer: Aqua America Category: Water Supply Clear all filters (24 of 24 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
Never had a good experience with these jokers.They bought our local well system and then proceeded to jack up the prices so that water is more expensive than electricity or any other utility. But worse is the fact that the system goes down on a regular basis (11 times...
Read more
1.0
Product
Aqua America Residential Water Supply
#1093504
Reply to reviews
These people at this company are ridiculous.I was on a payment plan, I missed my July 30th payment. Planned on paying off end of August. They continually sent techs out to my home who marked up my property with spray paint, and flags and jack hammered a hole at the...
Read more
1.0
Product
Aqua America Residential Water Supply
#1087925
Reply to reviews
I HAVE DONE EVERYTHING U HAVE ASKED AGAIN I AM TOLD 24 TO 48 HOURS.WHEN U RECEIVED MY FIRSY EMAIL WITH RECEIPTS AND LEASE. NO ONE CALLED ME TO TELL ME IT WAS UNREADABLE TILL TODAY. DO U THINK MAYBE U SHOULD OF CONTACTED ME. I SENT IN 4 EMAILS MAYBE 5. I AM IN A...
Read more
1.0
Product
Aqua America Residential Water Supply
#1087529
Reply to reviews

Aqua America - Hate it

#1082927
I called to see if i had a schedule shut of date they told me no i paid my bill they cut my water off for $124 which there was a $25 re connection fee which made it $156 you guys are the worst company ever smh
Comment
Show

Aqua America - Horrible customer service

#1081736
1.0
Details
Paper worked lost we have went with out water 4 days with 5 children in the home. We faxed what was asked waited 48 hrs for them to say they never received it. We resent comformation of fax from Thu July 27 11am it is Now Mon still No paper work so we resent everything for them to say we have to wait 24 hr to process
Comment
Show
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Aqua America - Worst customer service ever

#1057564
1.0
Details
As much as we pay for service, the customer service representatives should be more pleasant. Aqua does not care about you. They do not care that you are not happy with their service. If your service is disconnected you will wait over 24 hours for reconnection. A company this big should have an on-call person in charge of reconnections.
Comment
Show
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Aqua America Residential Water Supply Review

#1021681
I call in 6 mouths ago to have a mater reading didn't happen in till a week ago and after that got s bill over $400 don't have the money to pay that bill and feel very upset due to is the company responsable to check that everything is fine is a lot of money
Comment
Show
Had new tenant rent house August 1.August 9 still no water. They just kept saying it was on. I was at house looking at padlock on meter. Service guy calls me to say hes at house and water was on. They were at the wrong house three times. They had full address and...
Read more
Product
Aqua America Residential Water Supply
#1085609
Reply to reviews
These idiots just turned off my water even though they never gave me a turn off notice my bill was $93 and I called to pay the balance while the woman was here and she spoke to them and drove away instead of turning my water back on then.So my bill went from $93 to...
Read more
1.0
Product
Aqua America Residential Water Supply
#1082585
Reply to reviews
Aqua America - Aqua's definition of a medical emergency
I have a disabled brother in my home.I recieved a shut off notivce because I forgot to pay my bill. I paid my bill on the 28th so my water would not be shut off on the 29th. Needless to say Aqua shut my water off anyway. I called to let them know my brother is disabled...
Read more
1.5
Product
Aqua America Residential Water Supply
#1067891
Reply to reviews
This is how many times in the last year we have had problems in the Sand Creek area.City/County: Travis Co Start: 1/6/2016 12:00:00 AM End: 1/8/2016 12:00:00 AM Project: Outage: Because of a main line break, Aqua has issued a precautionary boil water advisory for the...
Read more
Product
Aqua America Residential Water Supply
#1045436
Reply to reviews
On February 6th 2017 my water was disconnected my fault I used their on call system like I have used many times before there Western Union speedpay during that process I was asked if I wanted to use the account number ending in which was on file from using on previous...
Read more
1.0
Product
Aqua America Residential Water Supply
#1021603
Reply to reviews
This company should sued and be shut down like yesterday!I own a home in NC and for some reason I'm In "city" limits but Aqua services a select few areas and my house happens to be one. Anyway, I had a bill for one month and one week and it was for $125.00! Here is the...
Read more
Anonymous
Anonymous

Aqua went as far as snatching the ERT Transmitter and Water Meter out of my yard because I stood up to them. Aqua wanted me to pay for 261,000 gallons of water that I never us...

1.0
Product
Aqua America Residential Water Supply
#1001066
Reply to reviews
Aqua just sent out next months bill stating as it did in December and January a 2.5 percent increase to water and sewer from 5%.So in February we are all paying 10% on water and sewer. The result is the lowest quality water in Illinois or USA for that matter. This must...
Read more
1.8
Product
Aqua America Residential Water Supply
#993727
Reply to reviews