Product: Aqua America Residential Water Supply Clear all filters (31 of 31 reviews match)
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I was off on medical leave because i have had some strokes and i got behind on my water bill so i called them to make payment arrangements and everytime they were so rude and short with me.I have never had another utility company treat me that way when i called them to...
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1.0
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Aqua America Residential Water Supply
#1118509
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I was forced to become a customer 11 1/2 years ago when i purchased my home in a small section of Columbus Ohio called truro township.I am currently putting my house on the market solely to stop giving my money to aqua. My Bill started at $140 a month (which was high...
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1.0
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Aqua America Residential Water Supply
#1118040
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Aqua Pennsylvania they are worst company , they'll give you bill that am sure is not right.I make a plan payment arrangement with one of their employee to lower my bill, instead my bill is just going up. They are not helpful at all. I tried to explain to the lady i...
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Aqua America Residential Water Supply
#1114524
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Aqua America - Bad for bussins

#1101170
They are giving me a hard time turning my water on in i have lil kids in im a new teant
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Aqua America - Hate it

#1082927
I called to see if i had a schedule shut of date they told me no i paid my bill they cut my water off for $124 which there was a $25 re connection fee which made it $156 you guys are the worst company ever smh
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Aqua America - Horrible customer service

#1081736
1.0
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Paper worked lost we have went with out water 4 days with 5 children in the home. We faxed what was asked waited 48 hrs for them to say they never received it. We resent comformation of fax from Thu July 27 11am it is Now Mon still No paper work so we resent everything for them to say we have to wait 24 hr to process
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Aqua America - Worst customer service ever

#1057564
1.0
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As much as we pay for service, the customer service representatives should be more pleasant. Aqua does not care about you. They do not care that you are not happy with their service. If your service is disconnected you will wait over 24 hours for reconnection. A company this big should have an on-call person in charge of reconnections.
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Exchange, Refund and Cancellation Policy
Price Affordability
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Reliability
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Value for money
Website
The water from our tap smells like straight bleach.So much so, that simply running a warm bath causes fumes/chlorine vapors to the extent that we have to open a window because our eyes burn. Chlorine levels tested at 5.0+ That is not even a safe level to SWIM IN much...
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1.1
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Aqua America Residential Water Supply
#1104405
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This place should be shut down!Nothing good has been with this place... My water is cloudy and we didn't have clean water to drink for 4 years of living at this place! They will not help any kind of way! And I call to terminate my water bill and they didnt shut it off...
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1.2
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Aqua America Residential Water Supply
I didn't like
  • Customer service
#1102856
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I am a General Manager of a dealership.Aqua shut my water off over 157.28. They said I have not made a payment since April and my bill was only 65.00 a month I have three dogs one cat two tennage daughters and my young son. That would be impossible. I told them my...
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Anonymous

Well you should probably budget your money better. Having a bill as high as 157.00 for a small house is a little ridiculous.

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Aqua America Residential Water Supply
#1101053
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Never had a good experience with these jokers.They bought our local well system and then proceeded to jack up the prices so that water is more expensive than electricity or any other utility. But worse is the fact that the system goes down on a regular basis (11 times...
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Anonymous
Anonymous

I was forced to become a customer 11 1/2 years ago when i purchased my home in a small section of Columbus Ohio called truro township.I am currently putting my house on the ma...

1.0
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Aqua America Residential Water Supply
#1093504
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These people at this company are ridiculous.I was on a payment plan, I missed my July 30th payment. Planned on paying off end of August. They continually sent techs out to my home who marked up my property with spray paint, and flags and jack hammered a hole at the...
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1.0
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Aqua America Residential Water Supply
#1087925
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I HAVE DONE EVERYTHING U HAVE ASKED AGAIN I AM TOLD 24 TO 48 HOURS.WHEN U RECEIVED MY FIRSY EMAIL WITH RECEIPTS AND LEASE. NO ONE CALLED ME TO TELL ME IT WAS UNREADABLE TILL TODAY. DO U THINK MAYBE U SHOULD OF CONTACTED ME. I SENT IN 4 EMAILS MAYBE 5. I AM IN A...
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1.0
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Aqua America Residential Water Supply
#1087529
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Had new tenant rent house August 1.August 9 still no water. They just kept saying it was on. I was at house looking at padlock on meter. Service guy calls me to say hes at house and water was on. They were at the wrong house three times. They had full address and...
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Aqua America Residential Water Supply
#1085609
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