Aqua America - Absolute worst company
Okay I admit to getting behind on my bill. Entirely my fault I do not deny that but here’s the issue.
The technician waits until after 5pm to shut my water off knowing there is no way to call in and pay until the next day. Okay one night without water we can manage. I call as soon as they open the next morning and pay not just my overdue balance but my full balance and the reconnect fee which just so happens to be higher then my bill. They happily take my money and THEN inform me they will not turn my water back on until the next day.
And of course what can we do about it?
It’s not like we can take our business elsewhere. Now I have to buy bottled water to feed my animals and 6 month old daughter tonight.
Reason of review: Poor customer service.
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They are a corrupt thieving company. Call better business borough.
Review on Facebook. They are crooks!