138 views
Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

I applied for new water service with Aqua Tex on May 8, 2015. I made 4 trips into town to have required documents faxed to them.

The first two faxes they say never received. Originally told water would be on, on May 11th. To this day, June 30, 2015, I still have no water. I was told there was a "accumulating" bill of $4,300.00 that would have to be paid before I would receive water service.

I've never had a account or services with Aqua Tex. Never. This is a accumulated bill that was and is before I ever occupied my residence. I have called and sent numerous text messages to them, with no results and still no water.

I have filed 3 complaints as of today. They (Aqua Tex), have not replied to any of them. I just filed my third complaint with the Public Utility Commission today. I called Aqua at 2:56 pm my time, was told I would be contacted TODAY!

It is now 4:42 pm my time, and NO phone calls from anyone. I am 56 years old, disabled and am having to haul water from my neighbors homes to mine. This is a despicable utility company and should have their license, permit or whatever revoked. Let one of their board members, staff or anyone employed by them go without water for two months.

Let's see what kind of fits they would throw.

Come on fellow citizens we should not be forced to be without necessary utilities because they don't care. We have got to speak out.

Reason of review: Pricing issue.

Location: Waterford, New York

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

I agree 1000 percent, we all need to get together and file a class action law suit, this company is the worst I've been a customer for years don't have any choice there the only water where i live, you would think after all the complaints from people something would get better

Aqua America Reviews

  1. 140 reviews
  2. 28 reviews
  3. 11 reviews
  4. 5 reviews
  5. 3 reviews
Aqua America reviews